FOI Publication Scheme

Section 19 of the Freedom of Information Act requires every public body to adopt and maintain a publication scheme which has been approved by the Information Commissioner, and to publish information in accordance with this scheme.

As of January 2009, there will be one approved model scheme which must be adopted by all public authorities.  All RDAs have adopted this scheme. The scheme enables the Agency to proactively provide information to the public, keeping you informed about our daily business activities and outputs.  

The kind of information we will publish routinely on our website falls into seven broad classes of information.

One North East endeavors to publish information on our website which falls within these classes of information unless:

• We do not hold the information
• The information is exempt under one of the FOI exemptions or Environmental Information Regulations (EIRs) exceptions, or its release is prohibited in another statute
• The information is archived, out of date or otherwise inaccessible
• It would be impractical or resource-intensive to prepare the material for routine release

You will find information and documents which fall under these broad classes by navigating our website, using the Site Map, or the search facility.  You can also use the A -Z guide to our publications, or the links on the Classes of Information page.  Information provided on our website in this way is free of charge.  

If you have any queries about our publication scheme, or if you cannot find the information you are seeking on our website, you can make a request for information under the Freedom of Information Act or Environmental Information Regulations to:

The FOI Officer
One North East
Stella House
Goldcrest Way
Newburn Riverside
Tyne and Wear
NE15 8NY

A list of information previously disclosed under FOI is available in our disclosure log.

Email   foi@onenortheast.co.uk

Telephone 0191 229 6817
Fax 0191 229 6201

Copyright

The information we supply to you may contain intellectual property rights of the RDAs or their licensors.  Your use of the information must be strictly in accordance with the Copyright Designs and Patents Act 1988 (as amended), or other applicable legislation.  In particular, you must not re-use this information for any commercial purpose.  If you would like to re-use this information for any commercial purpose you must make a formal request to us under the Re-Use of Public Sector Information Regulations 2005.  You can find details of this on our website.

Complaints Procedure

If you are unhappy with our decision or do not consider that we have handled your request properly and we are unable to resolve this issue informally, you are entitled to make a formal complaint to us under our complaints procedure. You can obtain a copy of our complaints form, policy and procedure from our website or at:

Head of Legal Services
Legal Services
Stella House
Goldcrest Way
Newburn Riverside
Newcastle upon Tyne
NE15 8NY

Alternatively, you can complete the form online at www.onenortheast.co.uk.

If you are still unhappy after we have investigated your complaint and reported to you the outcome, you may complain directly to the Information Commissioner's Office and request that it issue a 'decision notice' to ascertain whether we have dealt with your request in accordance with the Act.
The Information Commissioner's Office can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or via the website at www.ico.gov.uk.

Charges

Most of our publications are available free of charge, and can be downloaded from our website.  In some cases a charge for information may be applied.  Depending on demand, a charge may be levied for sending out printed versions of documents that are available on our website. You will be advised of any charge at the time of your request.