Improving the Agency

One North East is continuing its journey towards being a fit for purpose organisation, staffed by people with the skills, experience and  personal qualities needed to achieve our vision of being the best economic regeneration agency in the UK.

Our Vision:

‘To be the best economic regeneration agency in the UK’

Our Values:

Aspiration to be the best
Pride and respect
Openness and honesty
Commitment and responsibility

Maintaining these involves continual change and development, so it is important to monitor and steer this progress.  We embarked on our programme of change in August 2005. At this time, there were six priority areas within One North East's change management programme:

Embedding our Vision & Values
Project Handling
Investors in Excellence
Project Management
Customer Service
Individual Performance Review

These priority areas are now (2008-2010):

Culture
Partnership Working
Benchmarking
European Funding
Business Process Evolution
Shape of the Agency